Premiere Suites & Hospitality Pvt. Ltd.
At Premiere Suites & Hospitality Pvt. Ltd., we aim to provide a smooth and transparent service experience. This Refund and Cancellation Policy explains the rules related to bookings, cancellations, and refunds.
1. Service Fees / Booking Payments
All payments made towards bookings, service charges, or travel packages are subject to applicable cancellation and refund terms.
Payments are generally non-refundable; however, eligible refunds may be considered depending on the cancellation timing and the policies of the respective hotel or service provider.
2. Booking Cancellation
Once a booking has been confirmed:
– Cancellation requests must be submitted prior to the check-in date.
– Cancellation charges may apply as per the hotel or service provider’s policy.
– In certain cases, confirmed bookings may be treated as utilized if cancellation is not requested within the allowed time.
Customers are advised to carefully plan their travel dates before confirming bookings.
3. Charges and Fees
Any applicable service charges, convenience fees, or third-party charges may be non-refundable.
Additional charges may apply for changes in booking dates, occupancy, or special requests.
4. Service Discontinuation
Customers may choose to discontinue using our services at any time; however:
– Refunds, if applicable, will be processed as per the cancellation terms.
– Any unused services may lapse depending on the service conditions.
5. Exceptional Circumstances
Premiere Suites & Hospitality Pvt. Ltd. shall not be liable for cancellations, delays, or service disruptions caused by events beyond its control, including but not limited to:
– Natural disasters
– Government restrictions
– War or civil disturbances
– Pandemic or public health emergencies
In such cases, refund decisions will depend on the policies of the respective service providers.
6. Service Transfer
In special cases, service usage may be transferred to another individual, subject to approval and applicable conditions.
7. Refund Processing
– Eligible refunds (if applicable) will be processed within 7–10 working days.
– Refund amount will depend on the cancellation terms of the hotel or service provider.
– All refunds will be processed through the original mode of payment.
8. Contact Us
For any questions regarding cancellations or refunds, please contact us:
Premiere Suites & Hospitality Pvt. Ltd.
Corporate Adress :- Office No – 904, Block – D, PNTC Corporate Office, Time’s of India’ Press Road, Vejalpur, Ahmedabad, Gujarat – 380015
Phone: 079 4592 6948
Disclaimer
Premiere Suites & Hospitality Pvt. Ltd.
The information provided on this website is for general informational purposes only. While we strive to keep the information accurate and up to date, we make no guarantees regarding completeness, reliability, or availability.
All services are subject to availability and third-party provider terms. We shall not be held liable for any loss, damage, or service disruption caused by external factors or third-party providers.
Use of this website and services is at your own discretion.
Governing Law
This policy shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Ahmedabad, Gujarat.